Last updated: Mar 23, 2021
True North Esports Canada cares about your privacy. For this reason, we collect and use personal information only as needed to deliver our services and to communicate with you about the same, or as you have requested (collectively, our “Services”). Your basic personal information includes information such as:
§ Full name
§ Personal address and Email
§ School name
§ Grade (9 to 12)
True North Esports Canada is working together with GENERATIONESPORTS USA to make Esports available to every student as a legitimate varsity level sport in Canadian high schools nationwide. Schools, school districts, and athletic associations (collectively referred to as “Schools”) use our services to facilitate competitive esports activities for their students (“Students”).
2. PERSONAL INFORMATION COLLECTED
The personal information collected by True North Esports Canada will be used for customer relationship management purposes, only. Eventually, it can also be accessed by GENERATIONESPORTS USA. In any case, we restrict employee access to personal information to only those who require it to perform their job functions.
In the course of providing our Services, we may collect personal information about you during registration, which may vary based on whether you are a Student, School official, or Parent.
Tracking technologies collect various types of information, including how you interact with our Services (i.e., the pages you visit and the links you click), your browser and online usage patterns (i.e., the browser you are using and your IP address), the device(s) you use to access the Services (i.e., what type of device you are using and its mobile device identifier), and information about your location (i.e., your IP address may be used to associate your account with your School).
3. STORING AND SECURING YOUR INFORMATION
The security of your information is important to us. We rely on physical, administrative, and technological procedures to assure the security, integrity, and accuracy of all personal information we collect. We restrict employee access to personal information to only those who require it to perform their job functions.
We employ industry-standard security measures, such as Secure Socket Layer (SSL) encryption technology, to safeguard information provided to us during the account registration process. Other security safeguards include but are not limited to data encryption, firewalls, and physical access controls to building and files.
Although we make good faith efforts to maintain the security of all Personal Information, we can’t guarantee that it will remain free from unauthorized access, use, disclosure, or alteration. In the event that any information under our control is compromised as a result of a breach of security, we will take reasonable steps to promptly investigate the situation.
We do not knowingly store Student Data longer than required to provide our Services, unless authorized by a School, Student, or Parent. However, we retain Tournament Data and gameplay statistics, tournament highlights and history indefinitely as part of the official record of the esports competition.
Unless otherwise directed by a School, Student, Parent, we will delete or de-identify personal information contained in Student accounts in accordance with the terms of any applicable written agreement with the School and our standard data retention schedule.
Schools, Students, and Parents are entitled to delete their accounts at any time by contacting True North Esports Canada at firstname.lastname@example.org. True North Esports Canada may retain any information that has been de-identified or disassociated with personal identifiers such that the remaining information cannot reasonably be used to identify a particular individual.
GENERATIONESPORTS USA and True North Esports Canada will also not delete Student information that has been transferred to a personal account except at the direction of the Student or Parent. Although we may not be able to delete Tournament Data, it may be possible to anonymize certain Tournament Data upon request.
4. LEGAL COMPLIANCE
Please be advised that our Services may contain links to and from third party websites of our business partners (such as gaming providers), advertisers, social media sites, and other services. If you follow a link to any of these websites, please note that these websites have their own privacy policies, and we do not accept any responsibility or liability for their privacy policies or content.
GENERATIONESPORTS USA and True North Esports Canada use Student Data for the sole purpose of providing our Services, in accordance with all relevant contractual agreements. We do not own or control Student Data, which belongs to the Student and/or the School that contracts our Services to the Student.
As set forth in our agreements with Schools, our Services are designed to provide protections for Student Data as required by applicable privacy laws, which include the Personal Information Protection and Electronic Documents Act (PIPEDA), the Canada’s federal private-sector privacy law.
The provinces of Alberta, British Columbia and Québec have substantially similar legislation that may apply instead of the Personal Information Protection and Electronic Documents Act (PIPEDA) applies if the information is collected, used and disclosed entirely within that province.
5. CONTACT US